1. Purpose of this policy
The purpose of this policy is to outline APN Group’s policy in relation to the collection,
storage, use, disclosure and other management of personal information.
APN Group, including APN Funds Management Limited (APN FM) (in its own capacity and in
its capacity as trustee or responsible entity of an APN fund), is required to comply with the
Australian Privacy Principles (APP) set out in the Privacy Act 1988 (Cth) (Privacy Act) and
information that it collects from individuals.
3.1 Rights to Privacy
APN Group understands the importance of protecting individuals’ rights to privacy. We have
prepared this statement to help you understand how we manage personal information and
how we aim to protect the privacy of your personal information. In handling personal
information, APN Group is subject to the Privacy Act and complies with the Australian Privacy
Principles in the Privacy Act. This policy describes the way APN Group collects, uses,
discloses and otherwise manages your personal information and your rights in relation to our
management of your personal information. This policy may be updated from time to time.
3.2 What kinds of personal information does
APN Group collect?
For the purposes of the Privacy Act, personal information is information or an opinion,
whether true or not and whether recorded in a material form or not, about an individual whose
identity is apparent, or can reasonably be ascertained, from the information or opinion.
Generally, APN Group will collect personal information, such as your name and contact
details including home address and e-mail address and any other information, necessary to
provide our funds management and other services to you or to provide you with information
about APN Group and/or our products and services.
The specific kinds of personal information we collect will depend on our dealings with you. For
example, where you invest in a fund or other product of APN Group, we may collect
information such as your name, residential and business address, date of birth, contact details
(such as email and phone numbers), income details, asset and liabilities information, tax
details (whether in Australia or overseas) and financial statements, employment details and
details regarding your financial or accounting advisors, as well as information regarding your
investment in the fund or product and other dealings with APN Group.
Where you attend seminars, briefings or other events conducted by APN Group or sign up for
newsletters or other similar information services of APN Group, we may collect information
such as your name, contact details (such as email and phone numbers) and details regarding
any funds, products or services you have expressed an interest in.
APN Group will not generally collect or hold sensitive information about you, unless APN
Group is required to do so by law. Sensitive information includes information about your race,
political or religious beliefs, sexual preferences, criminal convictions, membership of
professional or trade associations or unions or health information.
3.3 Collection of personal information
APN Group collects personal information in a range of circumstances including where you
apply to invest in a fund or other product of APN Group, request information regarding APN
Group or its products or services, attend seminars or other events conducted by APN Group,
sign up for newsletters or other similar information services of APN Group or otherwise
engage with APN Group. Where you are an investor in a fund or other product of APN Group
APN Group will collect personal information from you to process and establish that investment
and also in the course of administering that investment.
Generally, APN Group collects your personal information directly from you, for example when
you complete an application form, provide information to us at seminars and other events or
when you submit information to us via our website.
based on your visits and activity. Cookies are small text files that are stored inside your web
browser which identify you to a webpage during your session. No personal information is
contained in the cookie. Cookies are also used to provide information to the owner of the site.
your browser, including removing or deleting cookies from your browser history.
There may also be occasions when APN Group will collect your personal information from a
third party. For example, APN Group may collect your personal information from a publicly
maintained record, a third party broker, a person authorised by you (such as your accountant
or financial advisor) or our agents or service providers (such as registry service providers).
In the event that APN Group collects your personal information from a third party, we will take
reasonable steps to inform you of certain matters, such as APN Group’s identity and contact
3.4 Why does APN Group need personal information?
APN Group collects, holds, uses and discloses personal information for the purposes of
operating its funds management business and providing its funds management and related
services, including to:
- provide you with information regarding the funds and other products or services of
- process your application for investments in the funds or other products or services of
- establish your investment in a fund or other product or service of APN Group; and
- administer your investment in a fund or other product or service of APN Group.
Where you invest in a listed fund or other listed product of APN Group, APN Group will
collect, hold, use and disclose your personal information to comply with its legal obligations
under the listing rules or other relevant laws applying to that listed fund or other listed product.
APN Group may also collect, hold, use and disclose personal information to undertake
identification and verification processes in accordance with the Anti-Money Laundering and
Counter Terrorism Financing Act or any other relevant laws.
For certain investors, APN Group may also be required to collect and disclose certain
personal information to the Australian Taxation Office in order to comply with the Foreign
Account Tax Compliance Act (FATCA) or Common Reporting Standard (CRS).
A failure to provide your personal information may affect APN Group’s ability to provide our
range of products and services to you and may result in APN Group not being able to process
your application for investment in our funds or other products or otherwise provide services to
3.5 Direct marketing
In addition to the purposes set out above, APN Group may collect, use and disclose your
personal information to inform you of products, services or offers of APN Group which may be
of interest to you. Where you are an investor in a fund or other product of APN Group, this
may include providing you with direct marketing information regarding the other funds or
products of APN Group.
APN Group may contact and communicate with you for the purpose of direct marketing via
the telephone, post, facsimile, email or SMS.
If you do not want to receive this information or do not want APN Group to use or
disclose your personal information for direct marketing purposes, you can opt out by
contacting our Privacy Officer or by letting us know that you wish to opt out of
receiving this information and/or APN Group using or disclosing your personal
information for direct marketing purposes.
3.6 Sharing information with other organisations
APN Group may disclose your personal information to third parties for the purposes detailed
in paragraphs 3.4 and 3.5 above.
The types of organisations to which APN Group may disclose the personal information APN
Group holds about you include:
- your adviser and dealer group;
- the other entities within APN Group or other related companies of APN Group (such
as subsidiaries or holding companies of Group entities);
- any third party service provider APN Group may engage to provide custody, registry,
administration, technology, auditing, mailing, printing or other services;
- Government authorities (which may from time to time include overseas governing
bodies and regulators) when and to the extent required by law; and
- APN Group’s professional advisers (including legal and accounting firms, auditors,
consultants and other advisers). Such disclosure will only be done on a confidential
APN Group does not currently disclose personal information to recipients located overseas or
have established plans to do so. If APN Group is likely to disclose personal information to
disclosures (including, if it is practical to do so, the countries in which such overseas
recipients are likely to be located).
3.7 Security of your personal information
APN Group may hold personal information in both hard copy and electronic forms.
APN Group will take all reasonable steps to ensure that the personal information it holds is
protected against misuse, loss, unauthorised access, modification or disclosure. Personal
information is held on secured servers or in storage located in controlled, access restricted
environments. APN Group’s employees (including senior management) are aware of their
obligations and the importance of good information handling and security obligations. They
are required to maintain the confidentiality of any personal information held by APN Group.
Personal information may also, in certain circumstances, be held on behalf of APN Group in
hard copy or electronic forms by APN Group’s service providers (such as offsite document
storage providers or electronic data storage providers). APN Group enters into agreements
with such service providers which impose confidentiality and privacy obligations on the
APN Group will also take reasonable steps to destroy or permanently de-identify personal
information if it is no longer needed for the purposes stated under this policy.
3.8 Data breach notification
From 22 February 2018, in accordance with the Privacy Act, APN Group will report certain
data breaches (known as Notifiable Data Breaches) to both individuals affected by the breach
and the Office of the Australian Information Commissioner (OAIC) as well any applicable
international bodies where required. A data breach is when personal information held by an
entity is lost or subjected to unauthorised access, modification, disclosure, or other misuse or
interference. Some data breaches are notifiable under the Privacy Act.
A notifiable data breach may occur where personal information held by an agency or
organisation is lost or subjected to unauthorised access or unauthorised disclosure.
To be a notifiable data breach, the data breach must, depending on the circumstances, be
one that may or is likely to result in serious harm to an individual whose personal information
was part of the data breach. Whether the harm is serious harm to an individual depends upon
a variety of circumstances but may include serious physical, psychological, emotional,
economic, financial and reputational harm.
APN Group has procedures in place to ensure that any identified or suspected data breaches
are dealt with promptly, appropriately and escalated accordingly.
3.9 Can you access the personal information
APN Group holds about you?
APN Group will take steps reasonable in the circumstances to ensure that the personal
information APN Group collects, holds, uses and discloses is accurate, complete, up-to-date,
relevant and not misleading.
You have the right to request access to the personal information APN Group collects and
holds about you. You also have the right to request correction of the personal information
APN Group collects and holds about you,
If at any time you would like to request access to or correction of the personal information
about you APN Group collects and holds you can contact our Privacy Officer using any of the
below contact details:
APN Property Group Limited
Level 30, 101 Collins Street
Phone: +61 3 8656 1000
Fax: +61 3 8656 1010
APN Group will seek to respond to requests for access to or correction of personal
information within 30 days of the date of the request.
If APN Group refuses any request for access to or correction of personal information held by
APN Group, written reasons for that refusal will be provided by APN Group.
APN Group has appointed a Privacy Officer to assist you with any inquiries, complaints or
feedback you may have. Please contact our Privacy Officer at:
APN Property Group Limited
Level 30, 101 Collins Street
Phone: +61 3 8656 1000
Fax: +61 3 8656 1010
4.1 Privacy Complaints
Please direct all privacy complaints to our Privacy Officer in the first instance. Privacy
complaints will normally need to be made in writing.
A privacy complaint relates to any concern or dispute that you have with our privacy practices
as it relates to your personal information. This could include matters such as:
(a) if you believe APN Group has breached the APP’s, a binding registered APP code or
any other relevant obligations under the Privacy Act with respect to your personal
(b) how your personal information is collected;
(c) how your personal information is stored;
(d) how your personal information is used or disclosed; or
(e) how access to your personal information is provided.
At all times, privacy complaints will:
(a) be treated seriously;
(b) be dealt with promptly;
(c) be dealt with in a confidential manner; and
(d) not effect your existing obligations to the commercial arrangements that exist between
APN Group and you.
The Privacy Officer will commence an investigation into your complaint and will respond to the
complaint within a reasonable period of time. You will be informed of the outcome of your
complaint following the completion of the investigation. In the event you are dissatisfied with
the outcome of your complaint, you may refer the complaint to the Office of the Australian
5. Questions and concerns
If any individual including APN Staff has questions or concerns from time to time about the
subject matter or requirements of this policy, that person should contact the APN Group
Privacy Officer in the first instance using the contact details set out in paragraph 4 of this
6. Review of policy
This policy will be reviewed at least annually (or more regularly if there are changes to the
legal or regulatory framework which applies to this policy) to ensure it is renewed and updated
appropriately. APN Group will notify any changes by posting an updated version of the policy
on APN Group website at http://www.apngroup.com.au
7. Legal and regulatory framework
APN Group’s collection, storage, use, disclosure and other management of personal
information is subject to relevant legislation, including the Privacy Act.
Amongst other things, the Privacy Act sets out 13 Australian Privacy Principles, which are
binding principles that APN Group is required to comply with in relation to APN Group’s
collection, storage, use, disclosure and other management of personal information.
The Office of the Australian Information Commissioner is the statutory agency responsible for
a number of functions in relation to the Privacy Act, including conducting investigations
handling complaints and reviewing notifiable data breaches in relation to the Privacy Act and
the Australian Privacy Principles.
In this policy, unless the context otherwise requires:
APN Entity means any member of the APN Group and any of the APN Funds.
APN FM means APN Funds Management Limited.
APN Fund means any managed investment scheme managed by APN FM or any other
member of the APN Group.
APN Group means APN PG and any of its controlled or related entities.
APN PG means APN Property Group Limited.
APP means the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).
Corporations Act means the Corporations Act 2001 (Cth).
Privacy Act means the Privacy Act 1988 (Cth).
Privacy Officer means the APN Group staff member appointed from time to time to assist
with overseeing privacy compliance within APN Group